Privacy Policy

HelpStack is operated by the team behind helpstack.cloud. We provide an AI context-generation platform that turns project ideas and codebases into structured documentation for AI coding tools.

For privacy questions, contact us at info@helpstack.cloud.

We collect only the data needed to run HelpStack:

• Account data: email address, name, authentication provider, and subscription status.
• Project data: project descriptions, briefs, answers to clarifying questions, generated documentation files, and optional uploaded ZIP files or GitHub URLs.
• Usage data: feature usage, request logs, and error reports to keep the service running.
• Payment data: handled by Stripe. We do not store full payment card details.

We use your data to:

• Provide and improve the HelpStack service.
• Generate documentation and tool recommendations based on your input.
• Process payments and manage subscriptions.
• Send essential service emails and, if you opt in, product updates.
• Prevent fraud and ensure security.

We process personal data based on one or more of these legal grounds:

• Performance of a contract — to provide the services you signed up for.
• Consent — for optional communications or specific features.
• Legitimate interests — to improve, secure, and support the service.
• Legal obligations — to comply with applicable laws.

We do not sell your personal data. We share data only with trusted service providers (subprocessors) necessary to operate HelpStack:

• Stripe — payment processing.
• Supabase / Lovable Cloud — authentication, database, and storage.
• Anthropic (Claude) — optional AI analysis of project briefs and repo content.

All subprocessors are bound by data protection agreements and processing limitations.

HelpStack uses essential cookies to keep you signed in and maintain your session. We do not use third-party advertising or tracking cookies.

If we add analytics cookies in the future, we will ask for your consent before enabling them.

Under GDPR and FADP, you have the right to:

• Access, correct, or delete your personal data.
• Export your data (portability).
• Withdraw consent at any time.
• Object to or restrict certain processing.
• Complain to your local data protection authority.

To exercise these rights, contact us at info@helpstack.cloud.

We keep your account data and projects as long as your account is active. You can delete your account or individual projects at any time from your dashboard.

After deletion or account closure, residual data is removed or anonymized within 30 days, except where we are required to keep it longer by law.

We use encryption in transit (TLS), secure authentication, role-based access controls, and regular backups to protect your data. No system is perfectly secure, and we continuously monitor for risks.

Some subprocessors may process data outside your country. When this happens, we rely on appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure your data remains protected.

We may update this policy as HelpStack evolves. We will notify you of material changes by email or by posting a notice in the app before they take effect.